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Business Excellence
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Quality Policy
Board of Directors

Quality Policy


Kolsan's quality policy is based on "respect for people" principle.  It is management's main task to mobilize the  creative potential of the employees effectively  by establishing constructive communication  between the employees and management as well as among employees themselves and thus establishing a  trustworthy working environment.  This is the basis of TQM (Total quality management) approach at Kolsan. Total quality management  practices realized at all processes of the company, has created significant results in realizing customer satisfaction,  and in contributing to social life as a responsible company and a citizen.


"Management by targets" is the main  pillar  of TQM at Kolsan to implement the people based  quality policy into daily working practices.. Targets are established at all processes with continuous improvement philosphy and followed by management  for  implementation and  realization. Kolsan management is sensitive and considerate in empowering people to encourage them to use their creativity and inititive so that continuous improvement at all processes are achieved and  customer satisfaction & hapiness is reached  at the end. This is well accepted as the natural path to pursue company vision.


Within this concept  Kolsan has achieved to acquaire ISO 9001 in 2003  and TS16949 in  2010, international quality certificates successfully.